TECHNICAL SUPPORT
Emerson Apparatus
59 Sanford St., #12
Gorham, ME USA 04038

Techincal Support Hours
Monday through Friday, 8:00 a.m. to 4:30 p.m. (Eastern Time)

Should you need service for your Emerson equipment, please contact us either by phone, fax, traditional mail, or email and provide us the following information:

• Your Name
• Your Company
• Your Phone Number
• Machine Model Number
• Machine Serial Number
• Brief Description of the Problem

Once your service request is received, a member of our technical support team will contact you the same day by 3:00 p.m. Eastern Time. Should you contact us during off hours or when all technicians are unavailable, your request will be delivered to our service manager and you will be contacted as soon as possible.

Email
service@EmersonApparatus.com

• If sending an email, be sure to include "Service Request" in the subject line and provide the information as noted above.

Phone*
Inside the USA & Canada: 1-800-445-1055 (excluding Maine)
Inside Maine & Outside the USA: IDD 1-207-856-0055

• If calling Emerson, once you are connected you will hear the Emerson phone system menu. Select Option 3 (Service or Maintenance) by pressing the number "3" on your phone.
  You will be routed to our technical support team and asked to leave a message with the pertinent information.

Fax*
IDD 1-207-856-1117

• If you are faxing your request (or mailing it) be sure to use our handy "Service Request Form" to expedite the process.

*Where IDD is your international dialing prefix as may be required when making international calls to the United States.